ElsMed Ltd. continues to satisfy their end-user customers with top quality service. Having engineers located in four different countries, we guarantee a 24 hour response time to any service call plus our unique on line remote diagnostics connection. A service agreement provided for any end-user ranges from a 6 month period to a 3 year period and covers all system spare parts. Complete inventory in each region for all spare parts and x-ray tubes for immediate shipping.

Remote diagnostic service is a unique on-line direct connection which allows our engineers to immediately troubleshoot and repair problems instantly 24 hours/7 days a week which reduces down-time. The remote diagnose connection allows our engineers to immediately diagnose any systemproblems while speaking to the local technician on the telephone.